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Track cost per customer, per request or per active user

Track cost per customer, per request or per active user

Track cost per customer, per request or per active user

Combine allocated cloud cost with your business and usage metrics to build unit costs that leadership can track over time.

Runs in

Claude · Slack

First optimization recommendation

The next day

ROI

Pays for itself with the first recommendation you act on

Costory app dashboard 'BQ pricing change': monthly cost breakdown bar chart by charge description with events, a cost distribution donut and a cost details table, in the demo workspace

Playbook

What the agent does

From what Costory notices to what you decide. Costory suggests the next step in conversation, and you decide whether to go ahead.

Costory notices

Monthly, or when a unit cost drifts beyond your threshold.

Costory investigates

01

Bring the denominator

Active users from Amplitude, orders from BigQuery, customers from a Google Sheet, or pushed custom metrics.

02

Write the formula

Formulas combine cost and metrics, for example cost / active users.

03

Track

Unit cost trends on a dashboard and in reports.

04

Alert

Alert when the unit cost drifts.

Where you see it

Claude

You decide

Leadership decides whether the drift needs action.

Why it matters

Total spend going up is fine if the business grows faster. Without unit costs, every increase looks like a problem.

Who it’s for

CTOs, finance, product leaders

Where it runs

Claude · Slack

What you get

What lands in front of your team

Growth-aware numbers

Spend in the context of the business.

Defensible increases

Show leadership the unit trend.

Drift alerts

Know when efficiency slips.

Sources and assistants

What it connects

The billing data, context and assistants this playbook uses. Each links to its setup page.

The billing data, context and assistants this playbook uses. Each links to its setup page.

Example prompts

Or drive it yourself

The agent runs this on its own once set up. These prompts open in Claude, pre-filled, to set it up, review it or dig into a result.

The agent runs this on its own once set up. These prompts open in Claude, pre-filled, to set it up, review it or dig into a result.

Build

Build a cost per 1,000 active users metric using Amplitude MAU and our production spend. Show the last 12 months.

Explain

Our total spend grew 18% this quarter. Did cost per customer go up or down?

FAQ

Questions about this playbook

Where do business metrics come from?

From Amplitude, BigQuery, Snowflake, Google Sheets, S3, Datadog, CloudWatch or metrics you push to Costory's API.

How long does this playbook take to set up?

Connecting your billing data and the Costory MCP takes under 30 minutes with Terraform or CloudFormation. The playbook itself takes minutes: pick the scope, the trigger and the Slack channel. The first billing data lands the next day, and the agent starts from there.

Can we adjust what the agent does?

Yes. You choose the trigger, the scope (team, service, environment), the channel and the format, and you can pause or change it at any time.

Does Costory change anything in our cloud accounts?

No. Costory reads billing exports and the metrics you connect, and has no write access to your cloud. Actions it takes create Costory objects only: alerts, reports, dashboards and events. Your team stays in control of every change.

Step-by-step guide in the Costory docs

Put this playbook on call

Included in every plan, from €250/month. 30-day free trial: connect in under 30 minutes, get your first optimization recommendation the next day.

First optimization recommendation

The next day

ROI

Pays for itself with the first recommendation you act on

Setup

About 30 minutes

Data residency

EU

Access

Read-only on your cloud